Protect your home & business interior with DuraBumper™ Guards

Customer Service

DuraBumper™ Guards Mission

~ Producing the highest quality products ~ Affordable prices ~ Exceptional customer service ~

We value your business and opinion.  Please contact us with questions or feedback.

DuraBumper™ Guards
10645 N. Tatum Blvd., Suite 200-377
Phoenix, AZ 85028-3017
480-699-1172

Service@DuraBumper.com

 

 

Online Orders

SALES TAX  The state of Arizona does not require sales tax collection for orders shipping out of state.

SHIPPING FEE  Online orders receive FREE shipping.  

 

Quote Requests & Purchase Orders

EMAIL REQUESTS  Please email quote requests and purchase orders to:  Orders@DuraBumper.com.

 

SALES TAX  The state of Arizona does not require sales tax collection for orders shipping out of state.

 

SHIPPING FEE  Orders ship FOB, PPD & Add from Phoenix, AZ.  Shipping rates are based on destination, plus weight and dimensions of each shipping container.  A shipping fee will be added to the final invoice.

 

Return Policy

We take great pride in the craftsmanship and quality of our products, and each item is carefully inspected before packaging. However, should an item be found defective, a return must occur within 30 days of purchase. A replacement will be mailed at no additional cost to the customer. Refunds or exchanges will not be offered if an item’s defect or damage is a result of the end-user’s negligence or improper care.

DuraBumper™ Guards happily accepts returns and offers refunds (less shipping fees) for products purchased from our online store. Items purchased from a retailer other than DuraBumper.com should be returned to that specific store. When returning a product please provide the following:

    • An original receipt is required with all returns.
    • Return items must be received within 45 days of purchase.
    • Please indicate a reason for the return and the action to be taken: replacement, exchange, or merchandise refund. 

 

Privacy & Security

Your personal information, including your name, e-mail address, telephone number, and home address will never be released. DuraBumper™ Guards protects account information against unauthorized access or release. We will not give, sell, rent or loan any customer information, unless we are legally required to do so.

DuraBumper™ Guards is committed to providing our customers with secure online credit card transactions and personal privacy. Credit Card processing is conducted through Authorize.net, a centralized and secure data management system. Your data is hosted in a high-security, fully encrypted data center. Even our employees cannot read or access your credit card information.

 

Questions

 If you have questions, please feel free to Contact Us